Jackie Gingrich Cushman

Maybe Mother Nature knows what's best. This week, she brought her own version of a government shutdown to Washington. While the Post Office might continue to work through rain, snow, sleet and hail, the snow in the capital resulted in the House suspending votes for the week and the Senate scaling back its calendar.

Many people across the nation might be breathing a sigh of relief that their government is not at work. Rasmussen Reports released a poll on Monday that said "75 percent of likely voters now say they are at least somewhat angry at the government's current policies." Of this group, 45 percent are very angry. This is not a good sign for elected officials.

Why are Americans angry?

The American people believe that their government is out of touch with their needs. They said as much in the recent Virginia and New Jersey governors' races and in the recent Senate race in Massachusetts. Voters want the government to focus on jobs, jobs, jobs. But government leaders are not listening.

They might want to listen not only to their constituents, but also to Toyota Motor Corp., which is steering its way through a massive recall.

While Congress is taking a vacation courtesy of Mother Nature, Toyota is recalling more than 2 million cars in the country. How the crisis is handled will help shape the future of the company.

According to a company television advertisement: "172,000 Toyota and dealership employees are dedicated to making things right. We have a fix for our recalls. We stopped production so we could focus on our customers' cars first. We're working around the clock to ensure we build vehicles of the highest quality. To restore your faith in our company."

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Even before Toyota adopted this proactive approach, Rasmussen Reports released another poll on Monday that said, "59 percent of Americans still hold at least a somewhat favorable view of Toyota."

While 75 percent of Americans are at least somewhat angry with their government, which doesn't know how to find the brake pedal on spending, only 29 percent of Americans have a somewhat or very unfavorable view of a company whose products have their own problems with control.

In other words, Americans regard more highly a car company with millions of recalls than they do the U.S. government.

Stunning.


Jackie Gingrich Cushman

Jackie Gingrich Cushman is a speaker, syndicated columnist, socialpreneur, and author of "The Essential American: 25 Documents and Speeches Every American Should Own," and co-author of “The 5 Principles for a Successful Life: From Our Family to Yours”.