Consumers considering installing solar panels on their rooftops have far more to think through than the initial decision to “go solar.”
They may search for the best price, only to discover, as customers in central Florida did, that after paying $20,000-40,000 for their systems, they are stuck with installations that may be unusable or unsafe. BlueChip Energy—which also operated as Advanced Solar Photonics (ASP) and SunHouse Solar—sold its systems at environmental festivals and home shows. Buyers thought they were getting a good deal and doing the right thing for the environment. Instead, they were duped.
A year ago, it was revealed that BlueChip Energy’s solar panels had counterfeit UL labels—this means that the panels may not comply with standard safety requirements established by the independent global certification company Underwriters Laboratory. The Orlando Sentinel reports: “UL testing assures that a product won't catch fire, will conduct electricity properly and can withstand weather. Without such testing, no one is certain if the solar panels may fail.” Additionally, it states: “Without the safety testing, they shouldn't be connected to the electric grid”—which leaves customers nervous about possible risks such as overheating. Other reports claim that BlueChip inflated the efficiency rates of its photovoltaic panels, which do not meet “65 percent of the company’s published performance ratings.”
In July 2013, BlueChip’s assets were sold off at pennies on the dollar and customers were left with rooftop solar packages that now have no warranty.
With the shakeout in the solar photovoltaic industry, bankruptcy is a key concern for buyers. No company equals no warranty.