Incoming Trump Chief of Staff Susie Wiles, who played a pivotal role in running President-elect Donald Trump’s 2024 campaign, is bringing a "no-drama zone" mentality to the White House. Known for being the “ice maiden,” Wiles aims to foster a team-centered atmosphere, emphasizing unity and efficiency over the chaos that has marked past administrations. With her experience navigating high-stakes political environments, she is set to streamline operations and focus on delivering results, ensuring that the White House operates with a clear, organized vision as Trump heads into his second term.
Wiles, who enjoys staying out of the spotlight, said she won’t welcome anyone into Trump’s administration who wants to work solo or be a “star,” warning anyone who brings drama to the White House will be shown the door.
“My team and I will not tolerate backbiting, second-guessing inappropriately, or drama. These are counterproductive to the mission,” Wiles said in an interview with Axios.
The 67-year-old seasoned Florida Republican strategist is known for her straightforward, no-nonsense approach to her work and believes in teamwork and collaboration. She warned the incoming Trump team to prepare to work long hours and days to bring the president-elect’s vision for America to life.
“The West Wing staff is a mix of new and veterans — many are young, all are prepared to work punishing hours,” she continued. 'To my core, I believe in teamwork. Anyone who cannot be counted on to be collaborative and focused on our shared goals isn't working in the West Wing.”
Wiles will be the first woman to become the White House chief of staff and the fifth person to hold the top position for Trump. She emphasized that she does not manage Trump, only his campaign and staff. However, if she disagrees with him on an issue, she addresses it privately and never shares those conversations with others.
Wiles is focused on what she considers the most crucial period of a presidency: the time between the inauguration and the 2026 midterms. She dismissed the first 100 days as an "artificial metric" and vowed to "hit the ground running," maintaining a fast pace with a daily commitment to excellence. Her strategy includes rallying "public support" to advance Trump's key policies, such as boosting energy production, eliminating redundant regulations, keeping taxes low, cutting government waste through the Department of Government Efficiency (DOGE), and, most importantly, securing the border and deporting illegal immigrants and criminals.
She has already begun asserting control over Trump’s staff, including his Cabinet nominees. She implemented a social media ban, instructing them not to post without prior approval. Wiles also insisted she would monitor who and when they have access to Trump’s time.
