Chief Operating Officer of the FAA's Air Traffic Organization Frank Krakowski said its "worth it because you have to get the frontline managers on board with what we're trying to do." How about getting the Chief Operating Office on board with the average American taxpayer? Or maybe even (gasp!) on board with the same sort of budgetary constraints as the rest of the private sector?
The ABC video is worth a watch in full.
HT: Mark Hemingway