Legal Experts: The Trump Trial Jury Instructions Are Not Normal
Evidence Shows The 'Random' Judge in the Trump Trial Has Major Conflicts of...
Do You Want to Guess the Problem Sunny Hostin Has With Caitlin Clark?
Ken Burns Has an Anti-Trump Meltdown During College Commencement Address
Dennis Quaid Explains What Pushed Him Into Supporting Donald Trump
Anti-Trump Account Should Have Never Posted This Tweet About De Niro and Famous...
'There Is a Lot at Stake Right Now': If Xi Jinping Invades Taiwan,...
Here's What a Chinese Invasion of Taiwan Would Mean for the Rest of...
Watters: De Niro Has a Telling Moment in Off-Script Remark at Press Conference
In New Ad, Hogan Says Republicans Can't Count on His Vote
The One Word a Majority of Consumers Used to Describe Fast Food Says...
Massachusetts Man Accused of Secretly Giving Girlfriend Abortion Pill
Newly-Revealed Text Messages Present New, Sordid Problem for Joe and Hunter Biden
Here's What KJP Had to Say When Confronted About 'Full-Blown Freakout Mode' Reports
The Consumer Financial Protection Bureau May Be Legal, but It’s Past Its Prime
Tipsheet

McDonald's To Install Ordering Kiosks Instead Of Paying People $15/Hour

A former McDonald's CEO is laying the blame on the "Fight for $15" movement as for why the company is embracing automation in its restaurants. McDonald's will install self-serve kiosks in its restaurants around the country to replace human cashiers.

Advertisement

Let’s start with automation. In 2013, when the Fight for $15 was still in its growth stage, I and others warned that union demands for a much higher minimum wage would force businesses with small profit margins to replace full-service employees with costly investments in self-service alternatives. At the time, labor groups accused business owners of crying wolf. It turns out the wolf was real.

Earlier this month, McDonald’s announced the nationwide roll-out of touchscreen self-service kiosks. In a video the company released to showcase the new customer experience, it’s striking to see employees who once would have managed a cash register now reduced to monitoring a customer’s choices at an iPad-style kiosk.

Personally, I have mixed feelings about a kiosk at McDonald's. As someone who eats at McDonald's more frequently than I'd like to admit, I like the idea of being in control of my own order and ensuring that it is entered correctly into the system. However, I recognize that for many people (myself included), their first jobs are at fast-food establishments. These jobs are important for building an employment foundation, and they could be going away due to it simply being financially unwise to hire someone at a higher wage than they are worth. People who would only be employable (at least, initially) at a place like McDonald's or Walmart (full disclosure: I worked at one for a total of six months during college) would not be hired due to the need to have a more selective application process due to the higher cost of labor. These are facts, and they don't bode well for the lower-skilled economy.

Advertisement

Join the conversation as a VIP Member

Recommended

Trending on Townhall Videos

Advertisement
Advertisement
Advertisement