It was not the face of a rabid or fulminating zealot. It was not even an angry face. On the contrary, in nearly every photograph, bin Laden bears a benign expression. There is softness to his demeanor. He was reportedly soft-spoken (if intense) with colleagues and reasonably kind, if distant, with his wives and children.
Yet he was the author of some of the greatest cruelties and crimes of the past two decades. Inspired and encouraged by him, al-Qaida murdered thousands of innocent Americans in cold blood. The memory of human beings hurling themselves to their deaths out of windows in the World Trade Center rather than die in the inferno is etched in our psyches. It was al-Qaida, possibly Khalid Sheikh Mohammed personally, who kidnapped, bound, and beheaded Daniel Pearl. It was al-Qaida, bin Laden's creation, that used a child with Down syndrome as an unwitting suicide bomber in an attack on an Iraqi polling place in 2005.
Perhaps running short on handicapped children to booby-trap, al-Qaida used mentally impaired women to sow death and mayhem in Iraq in 2008. The AP reported: "Two mentally retarded women strapped with remote-control explosives -- and possibly used as unwitting homicide bombers -- brought carnage Friday to two pet bazaars, killing at least 91 people..."
When mentally impaired women were not available, al-Qaida had other tactics. According to C. Christine Fair of Georgetown University, who authored a U.N. report on terrorism, al-Qaida terrorists in Iraq would rape women and then hand them off to Samira Jassim, known as the Mother of Believers. Until her arrest in 2009, her job was to convince the shattered victims that the only way to redeem their honor was to die in a suicide mission. Paul Kix in the Daily Beast reports that 28 women did so.
Political theorist Hannah Arendt ignited decades of debate when she coined the expression "the banality of evil," in reference to the architect of the Holocaust, Adolf Eichmann. He wasn't extraordinary at all, she wrote, just a clerk doing his superior's bidding without question.
But what of Hitler himself? There, if anywhere, was a face that personified evil, contorted as it so often was by rage. But his secretary remembered him as thoughtful and kind -- he was solicitous about her health, for example. It took years for her to come to terms with his fathomless evil -- and her own complicity.