Tipsheet

Wait, Air Canada's CEO Is Stepping Down Because the Video Statement Wasn't in French?!

Two people have died, but this is what some people are complaining about regarding Air Canada’s CEO and their video response to the tragic crash at LaGuardia Airport on March 22. Miscommunication, among other issues, caused Air Canada Flight 8646 to crash into a fire truck upon landing. The emergency vehicle was attempting to cross the runway. 

On March 23, the airline’s CEO, Michael Rousseau, posted a video about the disaster, mostly in English. He’s now stepping down due to the lack of French (via NYT):

Air Canada’s chief executive, Michael Rousseau, said on Monday that he would step down, days after criticism over his condolence message, delivered almost entirely in English, after a fatal accident involving an Air Canada plane at New York’s LaGuardia Airport. 

The airline said in a statement that Mr. Rousseau, who was appointed chief executive in 2021, would retire by the end of the third quarter. Company directors would evaluate candidates to succeed him  on several factors, “including the ability to communicate in French,” according to the statement. 

Canada has two official ⁠languages, English and French. Air Canada, whose headquarters are in Montreal, is required to offer services in both languages. 

On March 22, an Air Canada Express flight from Montreal collided with an airport fire truck after landing at LaGuardia, killing both pilots and injuring dozens. One of the pilots, Antoine Forest, was from Quebec. 

Mr. Rousseau, 68, faced backlash after releasing a video primarily in English and little French — he said “bonjour” and “merci” — that was criticized as dismissive of French-speaking Canadians. Politicians quickly voiced their frustrations, arguing that Mr. Rousseau’s inability to speak French showed a disconnect from a significant portion of the country. 

In Quebec, lawmakers voted unanimously in favor of a motion calling for Mr. Rousseau’s resignation. Canada’s prime minister, Mark Carney, said he was “very disappointed.” 

Honestly, I believe the victims here couldn’t care less which language this video statement was in, but is this a serious reaction? People are dead. There was a plane crash, and it seems there's more outrage that Rousseau didn’t speak enough French. 

Not a serious outrage, sorry.