GEORGETOWN, Guyana (AP) — People in the South American country of Guyana are pressuring the government to improve its 911 emergency system amid accusations that numerous calls about serious incidents are going unanswered.
National Security Minister Clement Rohee has blamed the Guyana Telephone and Telegraph Co. for the problems, but the company has denied wrongdoing.
The company on Wednesday accused police officers of ignoring calls and leaving phones off the hook. Officials said they do weekly checks to ensure the system is working and found problems with personnel failing to answer calls even during standard working hours.
Guyana Telephone and Telegraph is a subsidiary of Atlantic Tele-Network, based in Beverly, Massachusetts.
Officials noted a separate system that handles calls about fires has been working well.