Computer glitch hits Brazil's biggest airline

AP News
Posted: Mar 02, 2012 10:29 AM
Computer glitch hits Brazil's biggest airline

Brazil's biggest airline says a computer glitch took down its check-in system in several airports across the country, causing long delays.

TAM S.A. says in a Friday statement that because of the problem, boarding passes and luggage stickers had to be filled in by hand.

It says its online check-in service was functioning normally and recommends that passengers do their check-in via the Internet.

In a second statement, TAM said its check-in system returned to normal at all the affected airports in about four hours.

Government airport authority Infraero says 11 airports in eight states were affected.