The nation's largest health insurer is slashing the options diabetics will have for insulin pumps in a push to cut costs and steer customers toward good products. But the move has angered patients who say choice is extremely important.
Starting July 1, patients on many of UnitedHealth Group's plans will be limited to three pump choices instead of nine due to a deal with device maker Medtronic.
Health insurers, big employers and other bill payers have been trying for years to rein in costs and improve care by steering clients to certain doctors and hospitals. Limiting choice for medical equipment that a patient usually selects is uncharted territory. But experts say it could become more common.