Complaints about airline service in 2010

AP News
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Posted: Apr 04, 2011 12:02 AM
Complaints about airline service in 2010

Complaints about airline service to the Transportation Department rose 28 percent last year, according to an annual study of airline quality. How the nation's 16 largest airlines stacked up, based on the number of complaints per 100,000 passengers:

_Delta Airlines, 2

_United, 1.64

_US Airways, 1.53

_Continental, 1.48

_American, 1.44

_Comair, 1.25

_JetBlue, 1.25

_Frontier, 1.23

_Hawaiian, 1.16

_American Eagle, 1.03

_AirTran, 0.90

_Skywest, 0.61

_Atlantic Southeast, 0.54

_Mesa, 0.53

_Alaska, 0.44

_Southwest, 0.27