Palmer said Army personnel were still cleaning up the site 48 hours after last Thursday's mass shooting that claimed 14 lives -- one an unborn baby -- and left 29 others wounded. The alleged gunman, Maj. Nidal Malik Hasan, an Army psychiatrist and a Muslim, remains conscious and in stable condition at Brooke Army Medical Center in San Antonio.
Palmer said a number of the shooting victims were preparing to deploy to Afghanistan or Iraq in the next two weeks. They were at the center on Nov. 5 -- a large administrative clearinghouse -- to update personnel records related to next-of-kin notification, life insurance, medical and dental records, and legal matters. Some were there to get immunizations or blood work.
"People were stacked up in there like cordwood," Palmer said. "There were rows and rows of chairs and lines of people snaking through the facility. The service people there were sitting ducks when the shooter came into the room."
Palmer, 33, was on duty at his home base, Fort Riley in Manhattan, Kan., when he and a fellow chaplain there were ordered last Friday to report immediately to Fort Hood. Additional chaplains also were deployed from Fort Lewis in Washington state and Fort Carson in Colorado Springs, Colo.
Working a minimum of 12 hours a day since the shooting, Palmer, a chaplain endorsed by the Southern Baptist North American Mission Board, said counseling for the grieving and traumatized ramped up on Monday, the first work day back for most of the more than 50,000 officers and enlisted men at Fort Hood, the nation's largest military base. Most Fort Hood personnel were given the day off last Friday because of the incident.
"I personally counseled nine people on Monday, including people who were present at the shooting scene as well as people who carried bodies out of the building and saw them covered with white sheets. We're engaging people as fast as they walk in, but we're getting busier because the families of the deceased are starting to arrive.
"The soldiers are grieving about the loss they've seen with their own eyes," Palmer said. "Some of them had seen loss while deployed in Iraq or Afghanistan, but Fort Hood is supposed to be a safe place, their home. They see this incident as wrong on so many levels. There's a lot of anger."
The young married chaplain said Fort Hood soldiers view the incident as the ultimate in betrayal by an officer -- one of their own.
"That's because the shooter was not only a caregiver but a behavioral health care giver who was part of the very group now caring and counseling the grieving. He was also a field-grade officer. He was treated with the utmost respect because of his position and rank, but who violated that respect."
Palmer said the victims he is counseling ask questions like "How can I feel safe again in the United States in my own home, my own backyard?"
"That's where my counseling begins," Palmer said. "My job is to contextualize the theological issues of evil and to provide these people with hope that transcends the hurt they're now undergoing."
Palmer, along with more than 50 other military chaplains -- not only the 12 Southern Baptist chaplains at Fort Hood but those of several other denominations, and including Muslim and Jewish chaplains -- are counseling people from the 18 different Army units at the base impacted by the shooting.
"Many are coming in and saying, 'I haven't eaten or slept since the incident. I was there, saw this and did that.'
"Some come in with that seasoned, veteran look and the thousand-yard stare but once they're in a private setting where they can be safe and vulnerable, tears stream out of their eyes," Palmer said. "They relive stories and recount memories and dreams they can't get out of their heads. Some are reliving the shooting in their dreams and see and hear the victims calling out for help but they can't help."
Palmer said his orders originally called for him to be assigned at Fort Hood for two weeks.
"It could be longer," he said. "This is a long-term care plan that could take weeks or months."
One of Palmer's first tasks at Fort Hood was to join other chaplains ordered to contact leaders in the Muslim community in an attempt to demonstrate peace and good will. Through a visit to an imam at a local mosque, Killeen-area Muslims were invited to today's memorial ceremony at Fort Hood, scheduled to be attended by victims' families, President and Mrs. Obama, other top military brass and dignitaries.
A native of High Springs, Fla., Palmer's military career began as a submarine officer in the U.S. Navy, where he served for 12 years. He was commissioned as an SBC chaplain in the U.S. Army in 2008. He is a graduate of New Orleans Baptist Theological Seminary. After his temporary ministry at Fort Hood, he will return to his wife Christie and their two sons at Fort Riley.
"We've got some very dedicated chaplains here who want to give the very best care to the soldiers," Palmer said. "But they are some very tired chaplains, too."
Mickey Noah is a writer for the North American Mission Board.
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