Express Scripts aims to help patients stay on their meds with a product that predicts who will stop taking prescriptions before the person actually does it.
The St. Louis pharmacy benefits manager is launching ScreenRx, a program that uses a computer to sift through hundreds of factors that affect patients and forecast who is most likely to forget a refill or simply stop taking their drugs. The company then plans to contact those patients to help them stick with their doctor's orders before they miss their first dose.
Express Scripts executives say their new program is focused on a big target. They estimate that about $317 billion in additional medical expenses were heaped on the U.S. health care system last year because people didn't comply with prescriptions.