With financial help from New York state, Xerox Corp. plans to build a call center in suburban Rochester that will create as many as 500 jobs over the next two years.
The office equipment and software maker, based in Norwalk, Conn., is investing $4.3 million to renovate part of its manufacturing hub in Webster and create a 23,000-square-foot call center. The nearly yearlong renovations are expected to begin next month
Gov. Andrew Cuomo said Thursday that state officials reached a deal to provide Xerox with $5 million in job-program tax credits and a $1 million grant from the Empire State Development Corp.
The call center will be operated by Affiliated Computer Services, a Texas-based subsidiary Xerox bought in 2010. Xerox employs about 6,800 people in the Rochester region.