Good for you Gina. Thanks for illuminating this situation, as only someone on the "inside" could do.
One of our problems, as a society, is that we officially presume that only a "mental health professional" can determine that someone is insane. The truth is that we all "know" when a person with whom we regularly interact is wacko. This is the reason that children are cruel to oddballs. Children intuitively protect themselves and do not moderate their reactions by applying politically correct non-judgment. They merely react at the gut level to shun them. Some would say that this causes children to grow into insane adults (like Adam Lanza) but the ugly truth is that the causal relationship is the opposite.