Interesting thing...as consumers who find this policy incredibly asinine...we can shop elsewhere. Happy to have read this today. I was about to pick up some transmission fluid from the AutoZone near my office. I will gladly drive somewhere else for what I need. Yeah, and their zero tolerance policy...the nut job they hire who decides to shoot up the place because they are miffed at being trained in a harsh tone...they'll certainly think twice about the zero tolerance policy. Right.