abcdefz Wrote:
Aug 09, 2012 3:16 AM
I don't know if anyone else noticed this, but, being someone who has done EXEMPLARY telephone tech support over the years, (and therefore, have a certain talent for 'visualizing' what my customer might be doing at the time, such as reading the newspaper, or watching a YouTube video when I'm trying to help them,), I can say this with relative certainty. I'd bet on it. The Soptic guy is READING his statement from a prepared text. I'd bet whatever I've got in my pocket for whatever you have in your pocket any day. It's essentially a 'scripted' phone call...