I LOVE my Uverse. Had Comcast for years because we had no choice. Once my phone AND internet went out on the week of my wedding. They couldn't send a repairman for days. Took off work to wait for them to come and they never showed - because when they called my phone I didn't answer (you know, cause their phone service was out.) Last month, my husband spilled soda into the modem. AT&T mailed me a new one overnight. And when I couldn't get it to work they sent a service technician, on a SUNDAY for FREE! I love the cable because I can record up to 4 shows at once.