A milestone column, Mike. So great I read all 239 comments posted so far. And I've been sitting here thinking about what you wrote for about 20 more minutes. Thanks for your confession. In my 20-30 years of desiring patience in my own life, which I never seem to have available when I need it, this article will make a tremendous difference. Shame on those posters who used this article as an opportunity to blast you or justify your behavior. The next time I see a long line at the store or bank, I'm planning on getting in in that line.