Maybe it is. Maybe that was the point of Mike's column. Try to imagine that the only face to face human conversation you can ever have is with a bank teller because you live alone and your remaining living family members don't take the time to visit. And you are too shy to take the initiative to find organizations to join, or just doing occasional errands is such a chore you can't imagine managing any more trips away from your house. Is it axiomatic that every person behind that lady had reasons to be in a hurry that outweighed her need for human contact?