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Since I began radio broadcasting 27 years ago, I have tried to come up with ideas for New Year's resolutions for myself and my listeners. Virtually each time, I have advocated one resolution in particular: For every couple of letters of complaint or oral complaints we communicate about someone or about some company, we should write a letter or make a call to commend someone or some company.
Did you complain about an airline or about a flight attendant in the past year? No problem. But if you have never cited an airline or a flight attendant for stellar performance,...
Thank You to These Businesses and Products
2. Northwestern Memorial Hospital, Chicago
3. Any of Landry's Restaurants (Saltgrass, etc)
4. Southwest Airlines
5. Consumer Cellular
6. Crutchfield
Excellent customer service and fair value gets on my list.