FILE - In this Nov. 18, 2008 file photo, an employee of HTMT Global Solutions drinks tea as he holds a document of an American client at the process center of Concetra, a U.S.-based ins

 

              FILE - In this Nov. 18, 2008 file photo, an employee of HTMT Global Solutions drinks tea as he holds a document of an American client at the process center of Concetra, a U.S.-based ins
FILE - In this Nov. 18, 2008 file photo, an employee of HTMT Global Solutions drinks tea as he holds a document of an American client at the process center of Concetra, a U.S.-based insurance company, in Bangalore, India. Low cost efficiency put India's outsourcing companies at the heart of global business and created a multibillion dollar industry that for years has skated over criticism it was eliminating white collar jobs in rich nations. Now, the industry's long-held fears of a backlash are being realized in its crucial U.S. market. (AP Photo/Aijaz Rahi, File)