Northwest Airlines' most loyal customers no longer must pay $15 to secure a seat with extra legroom. The change gives its most frequent fliers access to those seats without paying the fee.
Passengers in the standing section would be propped against a padded backboard, held in place with a harness, according to experts who have seen a proposal.
Airlines have developed a language which no one else uses, like:
- instructions to turn your cell phone to the "off position" instead of just "off," and
- reminding you that if you sit in an exit row (whether or not you've paid the $15 fee) you have to be able to follow crew instructions without "being distracted by other attentions," and
- thanking you for your "continued patience" immediately upon telling you your flight will be delayed for two hours and 15 minutes.
Talk, terrorist dog, or you'll stand all the way from Detroit to Tokyo.
Aiieeeee! Give me seat! I tell you everything!