I live in the Czech Republic. When my girlfriend and I visited
Karlstejn Castle near Prague, we noticed a discrepancy in the
ticket prices. Foreign-language tours were twice the price of
tours conducted in Czech. And where prices for the former were
displayed in numerals, the latter were spelled out, making them
incomprehensible to most foreigners, perhaps a way to avoid
complaints. Foreign-language tour guides might command higher
salaries, but is it ethical to charge two different prices? To
display the prices in this way? -- Richard Conaway, Ostrava
There may indeed be legitimate reasons for these prices. They
could reflect actual costs, as you note. Or they could be an odd
incentive to encourage visitors to learn Czech. Or they could
simply offer a discount to inspire Czechs to view their own
national heritage, particularly apt if public money in any way
supports the castle. (Here in the U.S., many state universities
charge state residents less than students from elsewhere.) But
whatever the reasons, sound or capricious, prices should be
clearly marked so visitors can size up the situation and decide
if they want to pay. If this sort of transparency leads to
complaints, so be it. Castle managers should be prepared to
explain their prices (or to pour boiling oil from the battlements
onto visitors who besiege them with complaints).
Randy Cohen
Randy Cohen writes "The Ethicist" a weekly column for the New York Times Magazine, syndicated by Universal Press Syndicate in newspapers throughout the U.S. and Canada.
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