I agree with Lesser that when the going gets tough, the tough have the power to decide whether they will learn something or feel tortured. So, the next time "bad luck" drops in your path, take comfort in knowing you've got company: me, Lesser -- heck, even that guy that keeps stealing your stapler. Wake up, be available, and know that you are not alone!
The last word(s)
Q. My workplace is chaos central. I recently bought a water fountain and crystal and put it on my desk now everyone calls me a flake, but it makes me feel calmer. What do I say?
A. Smile and say, "I may be a flake ... but I am now a calmer flake," then go back to work. If you stop reacting, they will stop teasing.