OK, there is at least one guy in Jersey who just might be beyond reasonable intervention, but for most of us, problematic behavior can be identified and minimized.

WORKPLACE911 EXECUTIVE POINTS

Dealing With Angry Employees at Work:

-- DO acknowledge anger exists.

-- DO become more anger-aware

-- DO practice prevention.

-- DON'T overlook the source.

LIST OF THE WEEK from Careerbuilder.com

Strategies that earned extra money:

-- Made "Star Wars" costumes for people

-- Took items from the Lost & Found and sold them online

-- Gave people in the office hair cuts

-- Participated in product testing for bandages

-- Played in poker tournaments

THOUGHT OF THE WEEK

"Anger is one letter short of danger."-- Anonymous