"Everyone they encounter, from the person in the elevator to the receptionist, is someone who could potentially weigh in on the hiring decision," says Robert Hosking, executive director.
"Just as treating the waiter rudely at a restaurant creates a bad impression, being discourteous or abrupt with a company's receptionist or office staff can reveal character -- or lack of it -- in job applicants."
OfficeTeam provides suggestions to help create an optimistic impression before and after the interview:
-- Remember phone manners. When calling the hiring manager, be polite and professional to the assistant. Call the "gatekeeper" by name when on the phone or in person at the interview.
-- Remain focused. Avoid chewing gum or listening to headphones when waiting for the manager. Be polite.
-- Leave on a friendly note. Say goodbye to the employees you met and thank those that helped you.