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Tuesday, December 25, 2007
Thomas Sowell :: Townhall.com Columnist
Computerized Confusion
by Thomas Sowell
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Yet even the simplest radio he had in stock came with over 100 pages of instructions -- and nothing on the radio that said "on" or "off." In fact, none of the buttons on the front of the radio had anything to indicate what they were for.

The man who installed the radio turned it on for me. But this was an old car that I did not use very often, and I did not always want the radio on when I was driving.

Since he had not told me how to turn it off, I just turned the volume down as low as possible, rather than go into the 100 pages of instructions.

I would probably never have learned how to turn that radio off and on if the car's battery had not gone dead one day. While I was waiting on the roof of a parking garage for the Triple-A truck to get there, I had nothing to read except the radio instruction book.

Desperate times call for desperate measures, so I read the instruction book. You might think that telling you how to turn the radio off and on would be on page 1. But you would be wrong.

That would be too obvious, and computer engineers avoid the obvious like the plague.

Eventually, I came to the place where the instruction book said to turn the radio on by pressing the "source" button.

There was of course nothing on the radio itself that said "source." By leafing through the instructions, however, I eventually found a diagram where one of the buttons was identified as the "source" button. Eureka!

My new cell phone also has nothing to give you a clue as to how to turn it off or on, much less do anything so complicated as phone somebody. The next time the car battery goes dead, I will read the thick instruction book, so that I can call Triple A.

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About The Author
Thomas Sowell is a senior fellow at the Hoover Institute and author of The Housing Boom and Bust.
 
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Dr. Sowell's great column
Thank you for another great column.

What really worries me is that at the rate our civilization is going (John Edwards --Two Americas) we will soon really be two Americas. With a 30% high school dropout rate -- Who will read the 100 page manuals to the dropouts?

Will there be people at street corners who, for one dollar per page, read the directons to those who cannot read? I feel like that now when my computer helper comes to the house to help me solve a 15 minute problem.

apple
Buy an Apple computer. They are simple to use.
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