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Thursday, July 24, 2008
Roger Schlesinger :: Townhall.com Columnist
What's So Fascinating About False And Negative Advertising
by Roger Schlesinger
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No matter how much pain-emotional, physical or financial-comes from advertising that doesn't meet the smell, moral or legal test, we as a nation embrace it and cite all types of arguments to allow its existence. Why? "Don't ever threaten my first amendment rights" is the clarion call of the protectors of our freedom; however, no one would argue it is okay to yell "fire" in a crowded movie theater as a false alarm.

When an advertisement misleads people into risky financial situations and causes them to lose their money, their homes and even their lives, why is this different than yelling "fire?" Is it because the reaction or consequence are delayed, or is it because we don't employ the censors we need as a nation to keep the garbage off the air. I believe that most Americans would love to have truth in advertising and be able to make informed decisions from what they hear, see or read. How do we ever get to that point? There are some solutions.

The number-one solution is for every industry to supervise its own companies. In California, that actually used to happen in the mortgage business when the real estate commissioner's office reviewed all advertising before it could go public. Now the office spends its time checking applicants for felonies and dispatching those who have recent felonies.

Second, people who are employing the services or purchasing the goods of those who advertise need to understand four basic points that will help them identify who is for real and who isn't; what is the truth and what isn't; and whether the goods and services advertised help the general good and/or promote the general welfare of this society. The four are as follows:

Risk/reward ratio: The equation that will show you what reward you will receive by taking the action you are contemplating. In the past week, we have seen a major bank close and some depositors getting hurt. The first question you need to ask yourself is "Why use that bank?"

The answer was a return that was about 1% higher than most other banks. On $100,000 that is $1000 per year. On a million dollars it is $10,000 a year.

Is the risk of placing your money in a bank you most likely hadn't heard of worth the reward? Regardless of the outcome I wouldn't have considered that a good return on the investment. A substantial amount of money plus a world of worry can be saved if you consider this ratio every time you are prepared to act financially.

Cheap vs. inexpensive: I know it seems silly to bring something up as basic as this, but you would be surprised at the number of people who simply don't get it. "Inexpensive" is getting something of the same value at a lower price than is currently being offered. "Cheap" is getting something of a lesser value for a lower price. In either case you are "saving money" but you are only getting value in one of the propositions. A simpler way of putting it is being sure you are comparing apples to apples when you decide whether it is inexpensive or cheap.

Too good to be true: I have found over the years that almost everything that appears to be too good to be true generally is. This caused me to develop a philosophy that questions why anyone would want to give me something that is better than anyone else would get, without knowing me.

An adjunct to this philosophy is my belief that I probably do not know more than the average person in anything but the field that I am in. Therefore, I never believe that I have uncovered something by accident that can make me rich.

Free advice is well priced. All of us have relatives and friends who are sure that they are experts in all the financial fields that exist and want to share their "knowledge." This is meant as a favor from them to us and also a way for us to appreciate them to a far greater degree than we do now. With this in mind, be wary of your "Uncle Fred," full of tips "just for you." Free advice may be the most costly advice you will ever receive-whether it comes from your real uncle sitting next to you at Thanksgiving or the guy in the next seat during your morning commute.

The final and most effective way to stop the insanity is not simply to avoid companies whose game plan is to mislead, trick or simply smile as they lie directly into the microphone, but to punish them economically. How in the world can you do that? Make sure that you are as diligent in exposing them as you would be in promoting them.

How many times have you told friends and acquaintances about a great meal, good movie, wonderful cruise or any other fantastic experience? Are you as vocal when it comes to the opposite: a negative experience? I, for one, regularly expose faulty advertising that I see or hear in the financial market in my columns and broadcasts. You can generally tell the perpetrators because they always add a line that is totally over the top. It could be a seemingly innocent statement such as "Nobody can do what ------ can do" or it can be right in your face (I suppose that makes it more realistic) with a comment such as "It's our money and it's our rules." Then there are the out-and-out phonies with commercials that start as if they have interrupted a conversation: "Oh, are we on the air now?" This could possibly work if you heard it once, but by the fourth or fifth time, you have caught on.

Do not suspend your disbelief when commercials are on. "No cost" loans can only work because you end up paying a higher interest rate. With the higher interest rate, the broker gets a bigger rebate and is able to pay your cost for you and still make a profit. I hardly would classify a higher interest rate for the life of the loan "no cost!"

The sad part of all this is that in a free society you are free to be taken in by some, cheated by others, or helped by a few. I am certainly not advocating a new "advertising police" and that is the main reason for my four rules. Freedom means taking care of yourself first and foremost, so have at it.

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About The Author

Roger Schlesinger's Mortgage Minute is heard on hundreds of radio stations and daily on the Hugh Hewitt radio show and Michael Medved shows. Roger interacts with his hosts and explores the complicated financial markets in order to enlighten his listeners and direct them along their own unique road to financial freedom.

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I am personally
Boycotting any company that tries to position their product or service as "green". Fine if you make or develop a "green" product or service but screw you if you try to rebrand your goods to jump aboard the gravy train to manipulate green mind-numbed idiots.

Also, while I am at it I am sick and tired of the jewelry commericals manipulating men to spend to fill the hole in their battered, abused and neglected girlfriend and sopuse and all the other commercials that portray men as weak, inadequate and stupid while the woman is smart, savvy and oh so patient with her dunderhead spouse.

I have a company that sells products/services and am thinking about a radio spend that lampoons this constant pervasive message and will portray the man in man in the ad as a stable and confident manager of a bitchy, needy and insecure woman.

Whaddayathink?

ok, but
This is a generally reasonable column. But to answer a question posed in the beginning, the difference between the advertising issues and the crying fire example really is the time needed to react. In general, it does make a big difference if the false information is such that it is likely to cause a panic. If the false information is such that it could be checked out, then it is a rather different issue.

Truth In Lending Laws
Aren't there already Truth in Lending Laws? We certainly don't need more useless laws. We just need to enforce the existing laws. What about False Advertising Laws? Doesn't the Better Business Bureau exist anymore? What about the Attorney General; has this position also been abolished?


Live Within Your Means
We all want "the good life" and want better, newer, more technologically-advanced products and services. The coolest things are made in America; we all want them. I understand that.

It sounds like a lot of what was going on was people trying to get the very best they could afford, the biggest house possible, etc. Living close to the edge financially, their credit cards maxed out, trying to live as well as possible.

Maybe they should have thought about buying a smaller house, and then moving into something bigger when they actually could afford to pay for a larger house. In our society of instant gratification, they skipped the "starter home" and purchased their "dream home" right off the bat.

The point: Lots of these people were simply living beyond their means.

Free market means free market
Haven't you ever heard of caveat emptor?

There is no such thing as "censors we need."

Great Column!
I would add to accurately assess yourself. For example, if you've been on disability, don't sign up for something that you can only afford if you get a job before the rate adjusts. If you've never been able to live frugally, don't count on suddenly being able to start, etc.
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