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Thursday, October 18, 2007
Rebecca Hagelin :: Townhall.com Columnist
Becoming a Force For Good
by Rebecca Hagelin
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What makes The Heritage Foundation one of the most famous and widely quoted nonprofit companies worldwide? Having a top-notch staff to promote public policies based on the principles of free enterprise, limited government, individual freedom, traditional American values and a strong national defense helps, no question. But as the new book Forces for Good: The Six Practices of High-Impact Nonprofits shows, it’s more than that. Heritage succeeds because its leaders follow certain “high-impact” practices that have elevated the 34-year-old institution to the forefront of the nonprofit world.

Figuring out what those high-impact practices are matters, because success in the nonprofit world is by no means guaranteed. More than 30,000 nonprofits are started in this country every year. We’re talking about groups that are, among other things, trying to feed hungry people, clean the environment, provide housing for poor families, push for greater access to education in science and other important fields, and train young people.

But good intentions aren’t enough. Only a fraction of that 30,000 will survive. Many run aground; others manage to just get by. But a select few, like Heritage, do much more. They keep growing and growing, and they surpass even the wildest hopes of their founders.

The question is, why? What makes certain nonprofits thrive? Are they doing something differently from other nonprofits?

They are, say Forces for Good authors Leslie Crutchfield and Heather McLeod Grant. And, fortunately, their successful habits are something everyone can emulate. How do Crutchfield and Grant know? They surveyed thousands of nonprofit CEOs before zeroing in on the 12 highest-performing ones -- then spent two years examining that dozen in great detail.

So what are those six practices? According to Forces for Good, successful nonprofits:

* Work with government and advocate for policy change, in addition to providing services.

* Harness market forces and see business as a powerful partner, not as an enemy to be disdained or ignored.

* Create meaningful experiences for individual supporters and convert them into evangelists for the cause.

* Build and nurture nonprofit networks, treating other groups not as competitors for scarce resources but as allies.

* Adapt to the changing environment and be as innovative and nimble as they are strategic.

? Share leadership, empowering others to be forces for good.

Take the second practice, seeing business as a partner. That’s what Environmental Defense President Fred Krupp starting doing in 1987 -- and it wound up making a huge difference to his organization, which had previously dealt aggressively with polluting companies, suing and shouting all the way.

Krupp had eaten at a McDonald’s with his kids when he looked at the Styrofoam, plastic wrappers and non-recycled paper on the table. We can help them do better, he thought. “That night,” Crutchfield and Grant write, “he and his son composed a letter to the CEO of McDonald’s proposing that the company work with Environmental Defense on a plan to reduce their solid waste.” The result: a cooperative partnership that drastically cut the amount of packaging waste McDonald’s generated.

Then there’s the sixth practice, sharing leadership. This one really caught my eye --largely because Forces for Good highlights my bosses here at The Heritage Foundation, CEO Ed Feulner and COO Phil Truluck A lot of people know Heritage but not many outside the Beltway or the corridors of power can name either of the top two men -- which is just fine with Feulner and Truluck, whose joint goal has always been to create an organization that outlives them.

The authors make a stunning but true statement about Feulner, a man who GQ magazine has just named one of the fifty most powerful people in Washington: “He gives power away, rather than hoards it,” Crutchfield and Grant write. “We spend a great deal of time studying Heritage’s success, and came to see that this structure, with its broadly distributed leadership, provided the critical capacity Heritage needed to sustain its growth and impact.” The result, they note, is “an unstoppable organization.”

Part of what makes Heritage “unstoppable” is its success at the fourth practice -- building networks. “When Heritage was founded in the early 1970s,” Forces for Good notes, “most think tanks were quiet backwaters of research that did nothing to actively promote their agendas. Heritage changed all that.” From Heritage’s first Mandate for Leadership, which President Ronald Reagan treated as the “blueprint” of his administration, through the annual meetings of Heritage’s Resource Bank and the growth of its ground-breaking, timely research -- all of which can be accessed online -- Heritage’s collaborative approach has helped enlarge and popularize the conservative movement and changed the ideological landscape for the better. Small wonder that hundreds of thousands of donors -- ordinary citizens hoping to spread this “force for good” -- contribute to The Heritage Foundation annually.

Forces for Good provides many more examples of stellar leadership at work. And it is, quite frankly, a truly inspiring experience to see so many people working to help their fellow man. All of us -- whether we run a huge nonprofit or a small family -- can benefit from the lessons the authors have distilled into this powerful book. If you want to find out how you can become a force for good, look no further.

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About The Author
Rebecca Hagelin is a public speaker on the family and culture and the author of the new best seller, 30 Ways in 30 Days to Save Your Family.
 
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Force for Good
Rather than involving the bureaucracy and invading the workplace with yet another pressure group to try to separate us from our money (currently we have Child Help Phone, United Way, Give A Day for AIDS and March for Breast Cancer all hollering at us for donations, and Christmas looms...) I believe that being a force for good belongs at the individual and community level, where neighbours and churches band together to use their own money to improve the world. Recently our food bank at church ran out of food, because (as it turned out) people had come to believe that feeding the hungry was a job for THERICH and the government -- and that only if you could give large sums of money or large bags of groceries was your contribution significant. Our church has about 400 members who attend Mass regularly. If everyone brought ONE food item to each Mass, we could feed every hungry person who came to our door. Yet FOUNDATIONS have perpetuated the notion that only if you can give large amounts is your gift even relevant, much less welcome.

Every woman between 18-30 in my office appears to be producing babies as if there was a shortage, and we started a campaign to give one baby item to a local shelter every time someone brought forth. Two large boxes of items have alredy been donated and another is half full. These are items under $10.00 in value for the most part, but the shelter is overjoyed to have them.

Foundations have their place, but in usurping the local efforts of real people to real people, they are actually doing major harm.

AudiR10
Becoming a force for good is an individual decision. It is efficient to band together in local groups, such as a church. I like to support programs like 2nd harvest and Salvation Army which use funds efficiently. The most fun is personal interface with folks in the process of being part of the universe which supports and guides them towards self-realization. So i was a school volunteer, enjoyed it so much, now i am a teacher. There are spiritual wins every day. I recommend this path to all, especially those retired like i am.

Audi
I think you miss the point of the Force for Good if you think the Foundations are the problem. Those that seek to feed the hungry but are unsuccessful are not employing the practices suggested by the Heritage Foundation.

Forces for Good
I love the exposition that nonprofit ventures and missions to benefit humanity while practicing conservative values are not mutually exclusive.

Heritage Foundation
I agree that The Heritage Foundation is very efficient. I was reading online that they have a staff of policy writers hired to turn Heritage talking points into articles. These are sent to Congressmen, Congressional aides, journalists, talk radio hosts, TV commentators,and others in a position to shape public opinion---then the Parrot Chorus takes over and within days whatever idea Heritage wanted to push is on everbody's lips. Heritage established townhall.com and until a year or so ago owned and operated it. I am going only by what I read online but if all of this is true, if that's the way Heritage operates, that would explain why a number of conservatives bring up the same issues (using the same words and phrases) in the same week: they all get their orders from the same place.

My hat is off to them. I generally disagree with everything The Heritage Foundation ever says, but, as a long-time student of communication, I appreciate the efficiency of a good propaganda machine. Liberals have, I think, nothing as good.

Lilly,
If what you said is true (I don't know for sure), then Heritage has learned a valuable technique that somehow looks very much what the libs have been doing for a long time (only better!).

I agree with Lilly and Joe
Liberals don't have anything as efficient, but remember, to make it work you need a gullible and unquestioning audience.
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