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Sunday, March 01, 2009
Paul Jacob :: Townhall.com Columnist
Remember the Maginot -- or, don't shoot the dog
by Paul Jacob
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The demand for professionals, however — for pros at every level of a government enterprise — can scuttle this sort of voluntary efficiency, and leads to huge public expenditures and exorbitant taxes. And the demand for professionals seems to be growing — at least from other professionals — with each crisis.

The huge expense, the continued growth of this sector — this would all be acceptable if the professional services could do good at their specified jobs. But the quality of service tends to degrade, even to the point of negating the very purpose invoked.

I think of this degradation as the Dead Pet Dog Effect, after the tale of the Maryland town mayor whose house was descended upon by misguided, misdirected drug warriors. This platoon of “professionals” held the innocent family at gunpoint, going so far as to shoot their dogs, not realizing until too late that their target was the actual mayor of Berywyn Heights, and that their case (as well as their warrant) had no merit. This counter-productive unprofessionalism really is the hardly unexpected result of too much professionalism, as well as of too few effective limits on power.

We should heed Brin’s warning. We should begin, again, to suspect folly whenever professionalism becomes the be-all and end-all of a public service. If we “forget our American tradition” we will find ourselves victimized by what Brin calls the “professional protector caste.”

This is not to say that these professionals aren’t needed. But they are needed in context. And we who depend on them must remember that context. We should also keep in mind that these professionals — if employed by governments — typically exhibit certain pretty obvious limitations.

The biggest limitation is lack of resilience, as Brin says. And this limitation seems endemic to government operation, as observed more than a century ago by a major 19th century sociologist:

Unlike private enterprise which quickly modifies its actions to meet emergencies — unlike the shopkeeper who promptly finds the wherewith to satisfy a sudden demand — unlike the railway company which doubles its trains to carry a special influx of passengers; the law-made instrumentality lumbers on under all varieties of circumstances at its habitual rate. By its very nature it is fitted only for average requirements, and inevitably fails under unusual requirements.

Though we might think that bureaucracies and government professional services are there for emergencies, they have historically worked their best just plodding along. FEMA’s inglorious failure with Katrina was not simply the result of an incompetent president. It was part and parcel of how governments go about their routine.

To expect more may be to expect the impossible.

And when experts do try to prevent a future catastrophe, they are often amazingly blinded by their own limits of vision. Think of the Maginot Line. Then think of the Department of Homeland Security, or the TSA.

Placing our trust in government is almost certainly the wrong way to go about securing ourselves from danger. Instead, we should work to keep our governments’ emergency forces lean, adding our own muscle as required.

We would not only save taxes. We would save lives, too. 

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About The Author
Paul Jacob is President of Citizens in Charge. His daily Common Sense commentary appears on the Web, via e-mail, and on radio stations across America.
 
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Professionals vs Amateurs
Last week my church's Strategic Planning Committe reported to the body their findings and recommendations. As a professional planner I was impressed by their labor of love. Not only by the passion invoked by the presentation, but by the professionalism of the results. I have seeen many organizations pay tens and hundreds of thousands for dollars for strategic plans that when presented were based on poor data, and incorrect conclusions. Normally it takes about five minutes to unmask a charlattan. These amateurs had sound data and sound conclusions presented in a highly professional manner. I really wish I could use them to support my work efforts.

Putting our trust in the free market....
...hasn't worked out all that well either.

We need government to regulate food safety (e.g. peanut butter), and financial institutions, and we need government to build roads and bridges, etc. and run the air traffic system, and our military security, just to name a few things that 'private enterprise' cannot and will not do.

Those who think we can all just live off the land and barter with each other for skills and goods, like so many free living Davey Crockets, without any intervention from government are suffering from magical thinking.
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