Townhall.com, Where Your Opinion Counts
Talk Radio:   Bill Bennett   Mike Gallagher   Dennis Prager   Michael Medved   Hugh Hewitt   
BREAKING NEWS  LeftArrow - Townhall.com : Conservative, Political, Republican   RightArrow - Townhall.com : Conservative, Political, Republican  
Columns, funnies & more in your inbox!
  • Check the boxes and send us your email address to receveive your free newsletter
  • Your daily must-read of conservative columns, cartoons and news. Coulter, Sowell, Krauthammer and more.
  • Townhall.com’s weekly inside scoop on what’s happening behind the scenes in the world of politics. When news breaks, we report.
  • Signup to receive the latest daily Townhall cartoons
Friday, August 14, 2009
John Rosevear :: Townhall.com Columnist
This Company Is Inside Your Head
by John Rosevear
Vote on It:
Average Vote:
[+] Text [-]
 
 
Poll
Was the Copenhagen Global Warming Summit Walk-Out a Win for the U.S.?


If the emerging science of behavioral finance has taught us anything, it's this: Humans are pre-wired to make some really dumb financial decisions.

Do you know your weak points?
There's loss aversion, where we find that the urge to avoid a loss is much more powerful than the urge to seek a gain. Some studies suggest that a loss is twice as powerful, psychologically, than an equivalent gain. (Put another way, losing $50 feels as bad as gaining $100 feels good.)

Related to that, there's the sunk-cost fallacy -- the need to feel that lost money, also known as sunk costs, counts for something. If you've already lost $300 at a slot machine, you're unlikely to move to another one or stop playing. After all, you've already put $300 into this one, you're bound to hit eventually if you keep playing, right? (Except that, as we all know when we step back and think about it, the chances of winning on the next play are, for all intents and purposes, the same as they were on the last play -- and the 299 plays before that.)

There's also every advertiser's favorite, confirmation bias, which is the tendency of people to look for evidence to support their pre-existing preferences and to discount contradictory input. And related to that, anchoring -- where we focus on one particular number and lose track of the larger picture.

Now, what if there were a business designed to take advantage of the weaknesses in our wiring? That may sound silly, but I recently looked at one that might qualify -- and it's pretty interesting.

So this business is what, a casino?
It's not exactly a casino. I'd better explain. The business I'm talking about is Swoopo.com . Swoopo, if you haven't seen it, looks like an eBay (Nasdaq: EBAY) wannabe at first glance. But when you look more closely, it turns out that there's a lot more going on.

Under the hood
Here's how it works: All kinds of cool consumer goodies -- computers, GPS devices, bicycles, smartphones -- are offered in short-duration auctions by Swoopo. (You and I can't sell on Swoopo, only buy.) All of those auctions start at the same price -- $0.12 -- with no reserve, and each bid raises the price of the item by a fixed, small amount, normally $0.12, though there are exceptions.

That may sound crazy, but there are two catches: First, placing a bid isn't free. You have to pay a small fee -- they vary by auction, but $0.60 is typical -- each time you bid. Second, if there's a bid in the last 20 seconds, the auction timer resets. And it will reset over and over and over again, as long as there are bids.

So sure, you might see a bike with a MSRP of $500 "sell" for $80. But how much did that winning bidder spend on all the bids he made along the way? I'm sure Swoopo loses money on some auctions, when all things are considered. But a lot of the time, the losing bids more than pay for any discount the winner gets.

Yes, they are inside your head
So here's how Swoopo is taking advantage of our brains' wiring: First, the closing prices of past auctions look like absolute steals. A recent research paper that looked at Swoopo said that "the median auction closes with a final price that is 18.9% of the retail price." If you see someone win a brand-new $1,700 Macbook Pro for $81.64 -- which actually happened as I was writing this article -- it's hard to resist being drawn in. We all love a bargain, right? In fact, we anchor on those low prices, and the site's design helps to confirm our new bias: Here be bargains!

So you get drawn in, and you bid, and you bid, and you bid some more, and on a hotly contested high-ticket item you could spend a couple hundred dollars on bid fees and still need to keep bidding. And many folks will keep bidding in that situation -- there's the "sunk-cost fallacy." It seems like the money you've already spent without winning will "count" if you win and go to waste if you don't. Continued...

1 2
| Full Article & Comments | Next >
Share:
Vote on It:
Average Vote:
 
About The Author

John Rosevear is a Motley Fool contributor.

Be the first to read John Rosevear's column. Sign up today and receive Townhall.com delivered each morning to your inbox.

Sign Up to Post Your CommentsSign Up to Post Your Comments
If you are already registered, click here to login. Otherwise, please take a few seconds to register with Townhall.com. Once you sign up, you’ll be able to post your comments immediately, use the action center, get podcasts, and more!
Note: Fields marked with a red asterisk (*) are required.
Salutation:
First Name:
*
Last Name:
*
Email:
*
Nickname:
*
Note: Nick name will be shown when you post comments.
Address 1:
*
Address 2:
City:
*
State:
*
Zip:
*
Phone:
      
Your daily must-read of conservative columns, cartoons and news. Coulter, Sowell, Krauthammer and more.
(Bi-Weekly) We highlight the best opportunities from our partners for surveys, action items and more.