Washington must also reorganize public diplomacy operations to grant
more autonomy to public diplomacy officers. When the U.S.I.A. was an
independent agency, it had the autonomy to adapt rapidly to cultural and
regional circumstances. But now that public diplomacy falls under the
purview of the State Department, the operation faces considerable
bureaucratic red tape.
For example, Under Secretary for Public Diplomacy and Public Affairs
Karen Hughes came under fire last year for micromanaging diplomats'
interactions with the press. In fact, a disgruntled diplomat leaked
Hughes' memo explaining her various press policies to the Washington
Post-a sign of frustration in the ranks.
But as William P. Kiehl of the U.S. Army War College has observed, the
blame doesn't rest entirely on senior State Department officials.
Rather, the problem is structural. Said Kiehl: "There are at least five
different public diplomacies (one for each region) rather than unity of
command and a coherent and single public diplomacy adapted to local
condition as needed."
Therefore, Kiehl continued, the "Under Secretary for Public Diplomacy
and Public Affairs has full responsibility for the conduct of public
diplomacy worldwide but lacks the authority over that worldwide public
diplomacy. It is a recipe for failure."
The U.S. government must combat this "recipe for failure" by
reestablishing the U.S.I.A. as an independent agency. This will
accomplish three crucial objectives. First, it will provide the autonomy
necessary for the U.S.I.A. to respond quickly to changing circumstances;
second, it will increase the agency's influence in Washington; third, it
will help the agency recruit talented public servants who might
otherwise avoid information- and communications-related careers due to
their second-class status within the State Department.
Reviving cultural centers and reestablishing the U.S.I.A. as an
independent agency-will go a long way toward revitalizing American
public diplomacy. After all, there's a reason these strategies were
employed during the Cold War-they work. |